vb8023 Terms and Conditions

These Terms and Conditions ("Terms") apply to the use of the vb8023 platform ("Platform" or "Site") and its services. These Terms form a legal agreement between the user ("you") and the company operating vb8023 ("we" or "Company").

By creating an account on the Platform, logging in, or using any service, you acknowledge that you have fully read, understood, and agreed to these Terms.

In addition to these Terms, our Privacy Policy and Responsible Gaming Policy also apply. Those policies are considered an integral part of these Terms.

2.1 Registration Requirements

To open an account at vb8023, you must meet the following conditions:

• You must be at least 21 years of age.
• You must provide complete, truthful, and accurate information.
• Each person may operate only one account.
• You must open an account in your own name and with your own information — operating an account on behalf of another person is prohibited.
• It is your responsibility to keep the email address and password provided at registration secure.

2.2 Account Security

Your account login details — username, password, and PIN — must not be shared with any third party. Any unauthorized access to your account must be reported to our support team immediately. The Company will not be held responsible for any unauthorized transactions or activities.

2.3 Multiple Accounts

Operating more than one account by the same person is strictly prohibited. If this rule is violated, all associated accounts will be permanently closed and any earned bonuses and winnings may be forfeited.

vb8023 is open only to persons aged 21 or above. At the time of account registration you must declare your age, and the Company may at any time request appropriate identification (National ID card, passport, or birth registration certificate) as proof of age.

If it is proven that an account is being operated by a minor, the Company reserves the right to immediately close that account and cancel all related transactions.

For identity verification the Company may request additional documents, such as a bank statement or proof of payment method. This information will be used solely for identity verification purposes and will be kept secure in accordance with our Privacy Policy.

4.1 Deposit Terms

The following payment methods are available for deposits at vb8023: bKash, Nagad, Rocket, Upay, and bank transfer. The minimum deposit amount is ৳300 (for each method).

• Deposited funds must come from your own account only.
• Deposits from third-party accounts or unknown sources are not accepted.
• Confirmation of a successful deposit is generally provided instantly.

4.2 Withdrawal Terms

The minimum withdrawal amount is ৳800. Withdrawal requests are generally processed within 5 to 30 minutes. However, this time may increase if identity verification or additional security checks are required.

• Withdrawals will be made only to your verified payment method.
• It is preferable that the deposit method and the withdrawal method are the same.
• Winnings earned from bonuses must meet the wagering requirements before withdrawal.

4.3 Transaction Cancellation

The Company reserves the right to suspend or cancel any transaction in cases of suspected fraud, indications of money laundering, or violations of the Terms.

5.1 Welcome Bonus

New members will receive a 120% bonus on their first deposit up to a maximum of ৳10,000. For example: depositing ৳1,000 gives a ৳1,200 bonus, for a total balance of ৳2,200. Or depositing ৳18,000 gives the maximum ৳10,000 bonus, for a total balance of ৳28,000.

To withdraw bonus funds, a wager of 15 times the total bonus amount must be placed (wagering requirement: 15x).

5.2 General Bonus Terms

• Bonus offers are applicable for personal use only.
• Each bonus offer has its own validity period — unused bonuses are cancelled once the period expires.
• Bonus funds cannot be withdrawn directly — they become withdrawable only after the wagering requirements are met.
• The Company reserves the right to modify or cancel any promotion.
• If bonus abuse is proven, the bonus and any associated winnings will be forfeited.

5.3 VIP Program

The vb8023 VIP program has five tiers:

• Bronze: Weekly cashback up to 0.2%
• Silver: Weekly cashback up to 0.4%
• Gold: Weekly cashback up to 0.6%
• Platinum: Weekly cashback up to 0.8%
• Diamond: Weekly cashback up to 1.0%

Higher tiers can be reached through regular play.

6.1 Fair Play Policy

vb8023 is committed to ensuring a fair and transparent gaming environment. All games use Random Number Generator (RNG) technology, which ensures the impartiality of results.

6.2 Prohibited Activities

The following activities are strictly prohibited:

• Playing games using any software, bot, or automated process.
• Collusion or unethical coordination with other players.
• Exploiting system vulnerabilities or errors to gain an unfair advantage.
• Conducting money laundering or illegal financial activities.
• Operating an account under a false identity.

If any of the above prohibited activities are proven, the associated account will be permanently closed and the balance may be forfeited.

6.3 Technical Issues

If a round is left incomplete due to a technical error or disconnection, the Company will review server logs and make an appropriate decision. That decision will be considered final.

7.1 Company Rights

The Company reserves the right to temporarily suspend or permanently close any account without prior notice in the following circumstances:

• If any provision of these Terms is violated.
• If the information provided is proven to be false or misleading.
• If fraud or unethical gaming activity is suspected.
• If evidence is found that the account is being used by a minor.
• Due to legal or regulatory requirements.

7.2 Voluntary Account Closure

You may request closure of your account at any time via our live chat or email. Any pending withdrawal requests will be processed before the account is closed.

vb8023 is highly aware of and committed to responsible gaming. We want our platform to remain an entertaining and safe environment for everyone.

You can use our responsible gaming tools, which include: setting deposit limits, session time limits, and temporary Self-Exclusion.

Gaming is an entertainment activity. It is advised not to use gaming as a way to solve financial problems. Only play with money you are prepared to lose.

We take great care in protecting your personal information. We use SSL encryption technology to keep all your data secure. Your information is never sold or transferred to third parties, except where necessary for the provision of services.

To learn about our detailed policies on data collection, use, and protection, please read our Privacy Policy.

10.1 Complaints Process

If you have any dispute or complaint, please contact our support team first. We provide support in Bengali via live chat 24/7. Our team will make every effort to resolve your issue quickly.

10.2 Company Decision

The Company's decision on matters relating to gaming results, transactions, and bonuses will be considered final, unless a technical error is clearly proven. Server logs and database records will be used as primary evidence in dispute resolution.

10.3 Time Limit

Any complaint regarding a transaction or gaming session must be submitted within 30 days of the relevant event. Complaints filed after this deadline may not be accepted.

The Company reserves the right to change, add to, or amend these Terms at any time. For significant changes, we will notify you by email or through a notice on the Platform.

Continued use of the Platform after updated Terms are published will be considered as your acceptance of the new Terms. You are advised to visit this page regularly.

In the event of any conflict with these Terms, the most recently published version will be considered effective.

If you have any questions or concerns about these Terms, please contact our support team:

• Live Chat: Bengali support available 24/7 through the Platform.
• Email: [email protected]

Our support team is always ready to answer any of your questions.