Responsible Gaming at vb8023 — your protection is our priority
Enjoy gaming as entertainment — vb8023 gives you the opportunity to play in a safe and controlled environment where your mental wellbeing and financial security always come first.
Why is responsible gaming important?
Online gaming can be an enjoyable form of entertainment — but it stays healthy only when you play consciously, in a controlled way, and within a set budget. vb8023 believes every player's gaming experience should be fun, safe, and entirely voluntary.
We want every member to stay aware of how they spend their time and money. Gaming should never have a negative impact on your daily life, family relationships, or financial stability. If at any point you feel that gaming is becoming a problem, our self-exclusion, deposit limit, and time-out tools are built for exactly that.
The core principle of responsible gaming is that gaming is never a substitute for income — it is a form of entertainment. At vb8023, you are always in control.
Important Notice
This platform is for persons aged 21 and above only. Minors are strictly prohibited from creating accounts or gaming. If you suspect a minor you know is using your account, contact our support team immediately.
Our Protection Tools
vb8023 provides you with several powerful tools for a safe and controlled gaming experience.
Deposit Limit
Set a daily, weekly, or monthly deposit limit. No funds beyond your budget can be deposited — it is entirely in your hands.
Self-Exclusion
Close your account at any time for a fixed or indefinite period. This decision is completely confidential and takes effect immediately.
Time-Out
Take a temporary break from 1 day to 6 weeks. During a time-out you cannot play, but your account remains active.
Session Timer
Set a time limit for each gaming session. You will be automatically notified when the set time is up.
Gaming History
View your complete gaming history, win and loss records, and a full breakdown of spending at any time. Transparency is our policy.
24/7 Support
If you have any concerns about gaming, our Bengali-language live chat support team is always ready. We are here to listen.
Signs of Problematic Gaming
If one or more of the following signs apply to you, it is important to take notice. Assess yourself honestly and seek help if needed.
You are repeatedly placing larger bets to try to recover money lost in gaming.
You feel uncomfortable, anxious, or irritable when you stop gaming.
You are hiding your gaming activity from family and friends.
You are giving your daily responsibilities, work, or studies less priority than gaming.
You are borrowing money for gaming or diverting funds from essential expenses.
You have repeatedly tried to cut back or stop gaming but have not been able to.
Gaming is causing you stress, depression, or sleep problems.
Safe Gaming Tips
Set a Budget
Before you start gaming, decide on the maximum amount you can spend. Do not go beyond that limit.
See It as Entertainment
Never think of gaming as a source of income. It is a form of entertainment — treat any money lost as the cost of that entertainment.
Take Regular Breaks
Instead of playing for long stretches, take breaks along the way. Spend time with family and keep up with other hobbies.
Keep Your Emotions in Check
You should not game when you are angry, frustrated, or under stress. Making decisions in that state can lead to mistakes.
Our Limit and Protection Settings
The tools below can be activated directly from your account. Contact our live chat for any changes.
Lowering a limit takes effect immediately. Increasing a limit is subject to a 72-hour cooling-off period.
How to Set Up Self-Exclusion
Close your account temporarily or permanently in just a few steps.
Contact Live Chat
Submit a self-exclusion request through our 24/7 Bengali live chat support.
Choose a Duration
6 months, 1 year, 5 years, or permanent — select the duration that suits your needs.
Confirmation
Our team will verify your identity and action your request immediately.
Confirmation Message
A confirmation message will be sent to your registered email. Your account will be locked.
Important Information About Self-Exclusion
- Once self-exclusion is in effect, it is not possible to restore the account before the set period ends.
- No bonuses or promotional offers apply during self-exclusion.
- Any balance in your account will remain safe and can be withdrawn once the exclusion period ends.
- Self-exclusion is completely confidential — we never share this information with third parties.
Protection of Minors
vb8023 strictly follows a 21+ age policy. We carry out age verification at the time of account creation and investigate any suspicious accounts.
If you are a parent and want to keep a minor family member away from online gaming, use parental control software on your device and do not share your vb8023 account login details with anyone.
If you have any suspicion that a minor is using your account, email [email protected] immediately or let us know via live chat.
Advice for Parents
- Keep your account password private and change it regularly.
- Always log out after use, especially on shared devices.
- Do not save your password in the browser if children use the device.
- Activate parental control software on your device.
- If you have any suspicion, let us know via live chat immediately — we will act quickly.
Financial Limits and Security
As part of responsible gaming, vb8023 follows a transparent financial policy.
Minimum deposit
The minimum deposit amount across all payment methods is just ৳300. Start small and stay within your limits.
Minimum Withdrawal
The minimum withdrawal amount is ৳800. Withdrawals are generally completed within 5 to 30 minutes.
Payment Method
Make secure transactions via bKash, Nagad, Rocket, Upay, and bank transfer. All transactions are protected with SSL encryption.
Common FAQs
Answers to the most frequently asked questions about responsible gaming.
Need help? We are always
here for you.
For any concerns or issues about gaming, contact our 24/7 Bengali-language live chat support team. Your privacy is fully protected.
Email: [email protected] | Live Chat: 24/7 in Bengali